Sales Operations Manager (f/m/d)
Austria
Permanent
Full time
Established in 2000, DIMOCO Payments is a trusted payment company with a license from the Austrian Financial Market Authority. Our expertise, flexible payment solutions, and trusted network enable merchants to effortlessly accept payments for goods and services worldwide.
In our international team of 20+ nations, you can expect plenty of room for your personal touch and personal responsibility. Flexible working hours and home office options support your work-life balance.
Your mission:
You don't feel like standing still? Then DIMOCO is definitely the right place for you!
As our Sales Operations Manager, you will drive customer success and manage every step from initial contact to post-sale support. We are looking for individuals who not only bring strong coordination skills and organizational talent but also have a sales-oriented personality. This combination will enable you to enhance the experience for our customers. If you thrive on dynamic challenges and want to grow with us, this is your chance to shine.
Sounds exciting? Keep reading!
What You Will Do
- You handle the processing of offers and the creation of price lists.
- You initiate the KYC process and guide our customers through the entire onboarding process, which includes the preliminary review of submitted documents and contract management.
- You coordinate service activations and oversee the setup process from start to go-live.
- You reliably manage and process different incoming customer inquiries.
- You independently manage international communication across various channels and participate in customer calls, if needed.
- You are responsible for maintaining customers data in our CRM-System.
- As a liaison between multiple departments within the company, you also build a strong internal network.
Your Profile
- You have already gained initial experience in sales or inside sales.
- You enjoy conducting engaging customer conversations and effectively addressing our customers needs.
- Excellent organizational and structural skills are among your key strengths.
- You have a strong affinity for the "mobile payment world".
- An entrepreneurial mindset, excellent communication skills, creativity and self-motivation round out your profile.
- German & English skills are required.
What We Offer
- A position with great responsibility which is diverse and exciting.
- Amazing benefits like a day off on your birthday, enabling you to celebrate this special day with family and friends. 🍰
- Interesting and international working environment in the growing and forward-looking payment industry, characterized by a dynamic and open working atmosphere.
- We support you: You will receive comprehensive training on our products and systems.
- Team spirit, passion, creativity and flat hierarchies characterize our company.
- Flexible working hours and home office options.
- Modern office at Campus 21 in Brunn am Gebirge (with a free shuttle bus to and from Vienna).
- Legendary DIMOCO team events.
- Of course, you will receive a competitive remuneration package, which we will be happy to discuss with you personally. For legal reasons, we have to state the minimum gross annual salary according to the collective agreement, which is €35,500 (full-time). Depending on your professional experience and qualifications, we are of course willing to offer a higher salary.
Offene Stellen
Stöbere in unseren aktuellen Stellenangeboten und bewirb dich noch heute, um Teil einer dynamischen und kooperativen Arbeitskultur zu werden.
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